Payment and Refund

You can choose to do your treatment through your health insurance or our private practice.

Our clinic does not have a contract with any health insurance, therefore payment is made through reimbursement. All health insurance companies reimburse treatment at different percentages depending on the insurance and plan you have taken out. If your health insurance does not cover 100% of the total cost of treatment, the patient pays the remaining amount.

Insurance inquiries

PAYMENT

If you have Dutch health insurance, the invoice for the payment of psychotherapy will be sent to your address after a few months. You will have to forward this invoice to the insurance. Check out the step-by-step below.

INSURANCE WITHOUT CONTRACT

Step-by-step refund process:

1. Receive the invoice at home

As we do not have contracts with insurance companies, invoices are sent to your home. Therefore, it is always important that you let us know if you change address.

2. Send the invoice to your insurance

You must then declare this invoice to your insurance company within a maximum period of five working days.

You can do this via letter, email or through your insurance company's website/application, depending on the insurance company.

3. Wait for the refund

After declaring the invoice to your insurance, you will receive a response from it, usually by mail or email, about the percentage that will be reimbursed by the insurance company.

A few days later, you will receive a refund to the bank account associated with your insurance.

4. Transfer the reimbursed amount

You must transfer the amount within a maximum period of five working days, to the IBAN indicated on the invoice.

In case the health plan reimburses only part of the treatment, the patient will need to pay the remaining part.

Treatments Not Covered by Health Insurance

Some treatments are not reimbursed under the Health Insurance Act, including:

- Couples Therapy

- Family Therapy

- Coaching Sessions

- Complementary Therapies (such as acupuncture, homeopathy)

We recommend checking with your insurer about the specific coverage for these treatments.

Information about Reimbursements via ZPM

Our services are billed according to the Health Performance Model (Zorgprestatiemodel - ZPM). Coverage and reimbursement for these services depend on your health insurance plan.

We recommend consulting your insurer for specific details about coverage and potential additional costs.

No-show policy

All appointments can be canceled at no additional cost if the cancellation is made within 24 working hours of the session.

If the appointment is not canceled within the deadline, it will be charged in full.

Eigen Risico

€385,-

Eigen Risico of the years 2019, 2020, 2021, 2022, 2023, 2024

Value of (deductible) deductible from respective refunds

Health Insurance Plans 2022

All health insurance companies reimburse treatment at different percentages depending on the insurance and plan you have. If your health insurance does not cover 100% of the total cost of treatment, the patient pays the remaining amount.

Check the table below for Dutch health insurance that reimburses 100% of the cost of treatment:

* Insurances that require prior authorization

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